Privacy Policy

Who we are

Global Visa is operated by ОсОО "Глобал Виза", a company registered in the Kyrgyz Republic (registration No. 217845-3301-ООО; tax ID 01305202310275). Our legal address is 26 Manas Avenue, Apt. 17, Lenin District, Bishkek, Kyrgyz Republic. For privacy questions, contact us at SL.globalvisa@gmail.com.

Data we collect

Depending on the service you request, we may collect your name, contact details, nationality, date of birth, travel preferences, booking details, payment information, passport and visa-document details, and files you upload. For migration or visa services, we may also collect information required for the specific application.

Why we use data

We use your data to answer enquiries, prepare and manage tours, arrange travel-related services, provide visa or migration support, process payments, communicate with you, protect our rights, and meet legal obligations.

Who may receive data

We do not sell personal data. Where necessary for the service you request, we may share only the relevant data with named service categories: accommodation providers, transport providers, guides, insurance providers, banks or payment providers, government authorities, consulates or visa-processing bodies, and our hosting, email and IT service providers. Passport and migration documents are shared with public authorities or consular bodies only when this is necessary for the service and you instruct us to proceed. Where required, we will notify you of a transfer by the contact method agreed with you.

International transfers

Tours, visas and migration services may require data to be transferred outside the Kyrgyz Republic. We make such transfers only when necessary to provide the requested service and with the safeguards or consent required by applicable law.

Retention

We keep enquiry data for up to 90 days if no service is booked. For a confirmed tour, visa or migration service, we keep service records until the service is completed and for up to 12 months afterwards to handle follow-up questions or claims. Passport copies and other identity documents are deleted within 30 days after service completion unless a longer period is required by law, an active claim or application requires it, or you ask us in writing to retain them. Payment and accounting records are retained for any period required by law.

Access and security

Access is limited to authorised administrators and staff who need the data to provide the service. We use organisational and technical measures designed to prevent unauthorised access, disclosure, alteration or loss. No internet transmission or storage system is completely secure.

Your rights

Subject to applicable law, you may ask for access, correction, deletion, restriction of processing, information about transfers, or withdrawal of consent. Withdrawal may prevent us from completing a requested service and does not affect processing required by law or already necessary to complete an active service. Contact us at SL.globalvisa@gmail.com.

Changes

We may update this policy when our practices or legal requirements change. The current version is published on this page.

Last updated: 29.09.2026